1. Introduction
At MADWISOR, we strive to provide the best services for our clients. If you are not entirely satisfied with your purchase, we’re here to help.
2. Refund Eligibility
To be eligible for a refund, you must meet the following conditions:
The request for a refund must be made within 15 days of the service being provided.
The service must not have been fully utilized or completed.
Proof of purchase must be provided.
3. Non-Refundable Services
Certain services are non-refundable, including but not limited to:
Services that have been fully completed.
Customized services specifically tailored to your requirements.
Any fees paid to government bodies or third parties on your behalf.
4. Refund Process
To request a refund, please follow these steps:
Contact us at care@madwisor.com with your refund request.
Provide your name, contact information, and proof of purchase.
Explain the reason for your refund request.
We will review your request and notify you of the approval or rejection of your refund within 15 business days.
5. Approved Refunds
If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
6. Changes to This Refund Policy
We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on our website.
7. Contact Us
If you have any questions about this Refund Policy, please contact us at:
Grievance Officer : MADWISOR CARE
Email: care@madwisor.com
Phone: +91-9576784210
Address: Sonarpatti Road, Nawada, Bihar-805110